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	Alicent was founded in 2003 with the idea that customer service comes first. It is one thing to know how to fix a computer, install a network, etc... But what was really lacking in the computer services industry was Customer Service, prompt response times and proper communication (Too much Geek Speak). We've fought back by creating an experience that allows the end users to have their computer systems up and running, without having to take a computer into a shop, without having to wait a week or even more to have their problem resolved, and without the frustration of feeling like you are at the mercy of some tech whose limited experience can lead to even more problems. Alicent provides unparalleled customer support, along with cutting edge technology to make your computing experience as seamless as possible. Remote support functionality allows us to repair your PC immediately over the internet. Fast response times - As little as 1 minute for remote, 2 hours for on-site Leading edge technology and tools Remote monitoring - alerts us when there is a problem so you don't have to Matt Fleming Alicent Small Business Solutions 1-800-939-4394 flemingm@alicent.com
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