Legal
Sub-processors
The following sub-processors are used by Alicent to deliver our services.
| Sub-processor | Purpose | Data categories processed | Data residency | Legal entity |
|---|---|---|---|---|
| Salesforce / Heroku | Application hosting, databases, storage & backups | User account data, usage logs, user-entered content | EU (Ireland) | SFDC Ireland Limited |
| Microsoft Azure AI | LLM inference for analysis & response generation | Prompt/content text, user identifiers, technical logs | EU (Sweden) | Microsoft Ireland Operations Limited |
| Mailgun / Sinch Email | System & transactional emails | Email address, name, message metadata | EU (Sweden) | Sinch Sweden AB |
| Amazon Web Services (AWS) | Cloud infrastructure, compute, storage & networking | User identifiers, IP addresses, usage logs, customer content | EU (Ireland) | Amazon Web Services EMEA SARL |